Elvaridah is a Business Development Company with the primary objective of working with businesses and business owners to start up their businesses, improve, differentiate or expand already existing ones.
Location: Nigeria
Type: Full Time
Experience: 4+ Years
Key Responsibilities:
Community Strategy Development: Develop and implement community engagement strategies to increase participation, loyalty, and overall satisfaction.
Content Creation: Generate engaging and relevant content for various community platforms, including forums, social media, and newsletters.
Moderation: Monitor and manage community interactions, ensuring a positive and respectful environment. Address issues and conflicts promptly and effectively.
Analytics and Reporting: Analyze community metrics and provide regular reports on community trends, feedback, and overall performance. Use data to inform strategies and improve engagement.
Relationship Building: Cultivate strong relationships with community members, influencers, and key stakeholders. Act as the main point of contact for community-related inquiries.
Event Planning: Organize and manage community events, webinars, and other activities that promote engagement and knowledge sharing.
Collaboration: Work closely with marketing, product, and customer support teams to align community initiatives with overall business goals.
Innovation: Stay up-to-date with industry trends and best practices. Propose and implement new ideas to enhance the community experience.
Qualifications:
Bachelor’s degree in Marketing, Communications, Business, or a related field.
Minimum of 5 years of experience in community management or a related role.
Proven track record of building and managing successful online communities.
Excellent communication and interpersonal skills.
Strong analytical skills with the ability to interpret data and make data-driven decisions.
Experience with community management platforms and social media tools.
Creative thinker with the ability to develop engaging content and strategies.
Ability to work independently and as part of a team.
Strong problem-solving skills and the ability to handle conflicts professionally.
Interested and qualified applicants should send their CV to ifelola.olaleye@elvaridah.com using the job title as subject of the mail.
